BMW 760Li Owner's Manual download pdf (Page 29)

Customer Assistance –

Notification

During a specific period (usually the earlier of

12 months or 12,000 miles, though this period

varies by state), some states require us or

our authorized BMW center, to repair in a

reasonable number of attempts, any defect or

condition which substantially impairs the use,

value, or safety of a new vehicle sold, leased

or registered in that state.

A “reasonable number of attempts” is gener-

ally defined as (i) two or more attempts to

repair the same defect (the number of

attempts may vary by state) or (ii) that the

same defect has caused the vehicle to be out

of service by reason of repair for more than

30 days (this period may vary by state),

except for delays created by conditions

beyond our control.

If we are unable to correct a defect or condi-

tion covered by these statutes in a reason-

able number of attempts, we may be

obligated either to replace the vehicle or

reimburse the owner/lessee in an amount

equal to the purchase price or lease

payments paid by the owner/lessee, less the

amount directly attributable to use of the

vehicle by the owner/lessee.

YOU SHOULD SEND WRITTEN NOTIFICA-

TION DIRECTLY TO BMW OF NORTH

AMERICA OF THE EXISTENCE OF AN

ALLEGED DEFECT. SEND WRITTEN

COMMUNICATION TO THE NATIONAL

CUSTOMER RELATIONS DEPARTMENT

ADDRESS LISTED BELOW.

BMW OF NORTH AMERICA

CUSTOMER RELATIONS DEPARTMENT

P.O. BOX 1227

WESTWOOD, NEW JERSEY 07675-1227

Telephone: 1-800-831-1117

BMW Import Processing Centers

As a BMW owner, you will experience BMW

quality first hand. Our dedication to excel-

lence in design, engineering, and service is

among the best in the world. And we invest

heavily every year in our people and facilities

to ensure that our quality standards are

consistently applied from the factory to the

BMW center.

Each BMW is inspected after its manufacture.

Imperfections in the mechanical and electrical

systems or damage to the sheet metal, paint,

trim or other components of the vehicle that

may occur during transportation from the

factory are normally detected and corrected.

Any defect in material or workmanship that

may occur during the warranty period is

covered under the New Vehicle Limited

Warranty.

Special Programs

SOMETIMES BMW OF NORTH AMERICA

OFFERS A SPECIAL ADJUSTMENT

PROGRAM TO PAY ALL OR PART OF THE

COST OF CERTAIN REPAIRS BEYOND THE

TERMS OF THE WARRANTY. CHECK WITH

YOUR BMW CENTER TO DETERMINE

WHETHER ANY ADJUSTMENT PROGRAM

IS APPLICABLE TO YOUR MOTOR

VEHICLE.

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