BMW 760Li Owner's Manual download pdf (Page 30)

BMW Roadside Assistance

The BMW Roadside Assistance Program

reflects BMW’s commitment to your

complete satisfaction with the BMW

ownership experience.

It is available for U.S. version BMWs in all 50

states, Canada, and Puerto Rico 24 hours a

day, 365 days a year.

It is a valuable benefit provided to you at no

additional cost. (Subject to certain limitations

and exclusions noted on pages 26-28).

Owner’s Eligibility

You are covered if your vehicle is:

– A new BMW automobile, distributed by

BMW NA, and purchased at an authorized

BMW center, OR;

– A new BMW automobile, purchased under

the BMW NA European Delivery Plan, OR;

– A new, U.S. version, BMW automobile

purchased under the Diplomatic or Military

Sales programs, operated in any of the 50

states, Canada and Puerto Rico.

Coverage is provided for the vehicle itself,

regardless of the driver. Protection is concur-

rent with the New Vehicle Limited Warranty.

Getting Started

A temporary Roadside Assistance

Identification Card can be found inside of your

vehicle portfolio. It contains the 24-hour toll-

free number for Roadside Assistance.

For your convenience a decal, showing the

same information as the ID card, has been

affixed to the tool kit cover on the trunk lid.

In a few weeks you will receive a permanent

BMW Roadside Assistance ID card by mail.

The date of purchase and the vehicle identifi-

cation number (VIN) are embossed on the

card.

This card should be carried by the driver of

your BMW automobile.

Calling For Assistance

The toll-free BMW Roadside Assistance

number is answered by a BMW Roadside

Assistance service representative. In order for

you to receive quick and reliable services, it is

essential that you should provide detailed and

accurate information to the service represen-

tative.

Be prepared to give:

1. Your name and address.

2. Your complete Vehicle Identification

Number (found on your vehicle registration

or your permanent BMW Roadside

Assistance ID card).

3. Model description of your vehicle.

4. Date of purchase.

5. License plate number of your vehicle.

6. Vehicle location (including nearby cross-

roads/intersections, highway mile markers,

street numbers, landmarks, etc.).

7. Location you are calling from (including a

telephone number where you can be

reached). If you are calling from a public

phone wait there for the return call. Do not

leave this location without informing the

Roadside Assistance service representa-

tive.

8. A description of your vehicle’s problem.

Specific and accurate information will

enable the Roadside Assistance service

representative to provide the proper help.

Auto Valet Service. Should there be a need

beyond BMW Roadside Assistance, Auto

Valet will provide a personal assistant who

will help in every way to get you to your final

destination. Auto Valet will help you locate a

rental car or taxi agency, hotel or even help

procure airline reservations. In event of an

emergency, this service will assist you in

getting information out to the proper party

whether its business or personal. If unable to

contact, the message relay service will

document the information, and will make

reasonable efforts to deliver the message to

the message recipient.

Personal Trip Routing. Leave the planning to

us. Simply give one of our Roadside

Assistance service representatives a call, and

we’ll provide you with detailed, easy to read,

computerized trip itinerary and companion

map package.

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