BMW X5 3.0si Technical Information download pdf (Page 29)

11. If you accept the arbitrator’s decision,

BMW NA will be bound by the decision, and

will comply with the decision within a rea-

sonable time not to exceed 30 days after we

receive notice of your acceptance of the

decision.

12. Please call BBB AUTO LINE at

1 800 955-5100 for further details about

the program. IDAHO Residents IMPOR-

TANT: IF THIS VEHICLE IS DEFECTIVE,

YOU MAY BE ENTITLED UNDER THE

STATE’S LEMON LAW TO REPLACE-

MENT OF IT OR A REFUND OF ITS PUR-

CHASE PRICE OR YOUR LEASE

PAYMENTS. HOWEVER, TO BE ENTITLED

TO REFUND OR REPLACEMENT, YOU

MUST FIRST NOTIFY THE MANUFAC-

TURER, ITS AGENT, OR ITS AUTHORIZED

DEALER OF THE PROBLEM IN WRITING

AND GIVE THEM AN OPPORTUNITY TO

REPAIR THE VEHICLE. YOU ALSO HAVE A

RIGHT TO SUBMIT YOUR CASE TO THE

CONSUMER ARBITRATION PROGRAM

WHICH THE MANUFACTURER MUST

OFFER IN THIS STATE.

Special Programs

SOMETIMES BMW OF NORTH AMERICA,

LLC (BMW NA) OFFERS A SPECIAL

ADJUSTMENT PROGRAM TO PAY ALL OR

PART OF THE COST OF CERTAIN REPAIRS

BEYOND THE TERMS OF THE WARRANTY.

CHECK WITH YOUR AUTHORIZED BMW

SAV CENTER TO DETERMINE WHETHER

ANY ADJUSTMENT PROGRAM IS APPLICA-

BLE TO YOUR SAV.

BMW Roadside Assistance

The BMW Roadside Assistance Program

reflects BMW’s commitment to your com-

plete satisfaction with the BMW ownership

experience.

It is available for U.S. version BMWs in all

50 states, Canada, and Puerto Rico 24 hours a

day, 365 days a year.

It is a valuable benefit provided to you at no

additional cost. (Subject to certain limitations

and exclusions noted on page 27).

Services provided by AAA and its affiliated

clubs, Heathrow, Florida 32746.

The BMW Roadside Assistance Program is not

a warranty and does not affect your rights under

the New SAV Limited Warranty.

Owner’s Eligibility

You are covered if your SAV is:

䉯 A n ew BMW SAV, distributed by BMW NA,

and purchased at an authorized BMW SAV

center, OR;

䉯 A n ew BMW SAV, purchased under the

BMW NA European Delivery Plan, OR;

䉯 A n ew, U.S. version, BMW SAV purchased

under the Diplomatic or Military Sales pro-

grams, operated in any of the 50 states,

Canada and Puerto Rico.

Coverage is provided for the vehicle itself,

regardless of the driver.

Protection:

New BMWs — Protection is provided for

4 years/unlimited miles. NOTE: This does not

affect warranty coverage which remains at

4 years/50,000 miles.

Certified Pre-Owned BMWs — 6 years/unlimited

miles from the in-service date.

Getting Started

A temporary Roadside Assistance card can be

found inside your vehicle portfolio. It contains

the 24-hour toll-free number for Roadside

Assistance.

For your convenience a decal which shows the

same information as the Roadside Assistance

card, has been affixed to the bottom rim of the

rear hatch.

In a few weeks you will receive a permanent

Roadside Assistance card by mail. The original

in-service date and vehicle identification number

(VIN) are embossed on the card.

This card should be carried by the driver of your

BMW.

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