BMW M6 Convertible Technical Information download pdf (Page 22)

if the vehicle is driven AND the

nonconformity has been subject to repair

two or more times by BMW NA or its agents

AND the buyer or lessee has directly

notified BMW NA of the need for the repair

of the nonconformity; OR

• The same nonconformity has been subject

to repair 4 or more times by BMW NA or its

agents AND the buyer has notified BMW NA

of the need for the repair of the

nonconformity; OR

• The vehicle is out of service by reason of

repair of nonconformities by BMW NA or its

agents for a cumulative total of more than

30 calendar days after delivery of the vehicle

to the buyer.

NOTICE TO BMW NA AS REQUIRED ABOVE

SHALL BE SENT TO THE FOLLOWING

ADDRESS:

BMW of North America, LLC

Customer Relations and Services

Department

P.O. Box 1227

Westwood, NJ 07675-1227

1 800 831-1117

customerr[email protected]

8. The following remedies may be sought in

BBB AUTO LINE: repairs, reimbursement for

money paid to repair a vehicle or other

expenses incurred as a result of a vehicle

nonconformity, repurchase or replacement of

your vehicle and compensation for damages

and remedies available under BMW NA’s

written warranty or applicable law.

9. The following remedies may not be sought in

BBB AUTO LINE: punitive or multiple

damages, attorney’s fees, or consequential

damages other than as provided in California

Civil Code Section 1794(a) and (b).

10. You may reject the decision issued by a BBB

AUTO LINE arbitrator. If you reject the

decision, you will be free to pursue further

legal action. The arbitrator’s decision and

any findings will be admissible in a court

action.

11. If you accept the arbitrator’s decision,

BMW NA will be bound by the decision, and

will comply with the decision within a

reasonable time not to exceed 30 days after

we receive notice of your acceptance of the

decision.

12. Please call BBB AUTO LINE at

1 800 955-5100 for further details about the

program. IDAHO Residents IMPORTANT: IF

THIS VEHICLE IS DEFECTIVE, YOU MAY

BE ENTITLED UNDER THE STATE’S

LEMON LAW TO REPLACEMENT OF IT OR

A REFUND OF ITS PURCHASE PRICE OR

YOUR LEASE PAYMENTS. HOWEVER, TO

BE ENTITLED TO REFUND OR

REPLACEMENT, YOU MUST FIRST

NOTIFYTHE MANUFACTURER, ITS

AGENT, OR ITS AUTHORIZED DEALER OF

THE PROBLEM IN WRITING AND GIVE

THEM AN OPPORTUNITY TO REPAIR THE

VEHICLE. YOU ALSO HAVE A RIGHTTO

SUBMITYOUR CASE TO THE CONSUMER

ARBITRATION PROGRAM WHICH THE

MANUFACTURER MUST OFFER IN THIS

STATE.

Special Programs

SOMETIMES BMW OF NORTH AMERICA,

LLC (BMW NA) OFFERS A SPECIAL

ADJUSTMENT PROGRAM TO PAY ALL OR

PART OF THE COST OF CERTAIN REPAIRS

BEYOND THE TERMS OF THE WARRANTY.

CHECK WITH YOUR BMW CENTER TO

DETERMINE WHETHER ANY ADJUSTMENT

PROGRAM IS APPLICABLE TO YOUR

MOTOR VEHICLE.

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