BMW ALPINA B7 Technical Information download pdf (Page 32)

Owners Eligibility

You are covered if your vehicle is:

– A new BMW automobile, distributed by BMW

NA, and purchased at an authorized BMW

center, OR;

– A new BMW automobile, purchased under the

BMW NA European Delivery Plan, OR;

– A new, U.S. version, BMW automobile pur-

chased under the Diplomatic or Military Sales

programs, operated in any of the 50 states,

Canada and Puerto Rico.

Coverage is provided for the vehicle itself,

regardless of the driver.

Protection:

New BMWs — Protection is provided for 4

years/unlimited miles. NOTE: This does not

affect warranty coverage which remains at 4

years/50,000 miles.

Certified Pre-Owned BMWs — 6 years/unlimited

miles from the original in-service date.

Getting Started

A temporary Roadside Assistance card can be

found inside your vehicle portfolio. It contains

the 24-hour toll-free number (1-800-332-

4BMW) for Roadside Assistance.

For your convenience a decal which shows the

same information as the Roadside Assistance

card, has been affixed to the tool kit cover on

the trunk lid.

In a few weeks you will receive a permanent

Roadside Assistance card by mail. Your original

in-service date and vehicle identification number

(VIN) are embossed on the card.

This card should be carried by the driver of your

BMW.

Calling For Assistance

The toll-free BMW Roadside Assistance number

(1 800 332-4269) is answered by a BMW Road-

side Assistance service representative. In order

for you to receive quick and reliable services, it

is essential that you provide detailed and accu-

rate information to the service representative.

Be prepared to give:

1. Your name and address.

2. Your complete Vehicle Identification Number

(found on your vehicle registration, your per-

manent Roadside Assistance card or on the

bottom drivers side of your windshield).

3. Model description of your vehicle.

4. Original In-Service Date.

5. License plate number of your vehicle.

6. Vehicle location (including nearby cross-

roads/intersections, highway mile markers,

street numbers, landmarks, etc.).

7. Location you are calling from (including a

telephone number where you can be

reached). If you are calling from a public

phone wait there for the return call. Do not

leave this location without informing the

Roadside Assistance service representative.

8. A description of your vehicles problem. Spe-

cific and accurate information will enable the

Roadside Assistance service representative

to provide the proper help.

Emergency Valet Service. Should there be a

need beyond BMW Roadside Assistance, Emer-

gency Valet will provide a personal assistant

who will help in every way to get you to your

final destination. Emergency Valet will help you

locate a rental car or taxi agency, hotel or even

help procure airline reservations. In the event of

an emergency, this service will assist you in get-

ting information out to the proper party whether

it is business or personal. If we are unable to

contact one of your party, the message relay

service will document the information, and will

make reasonable efforts to deliver the message

to the message recipient.

Personal Trip Routing. Leave the planning to

us. Simply give one of our Roadside Assistance

service representatives a call, and we will pro-

vide you with detailed, easy to read, computer-

ized trip itinerary and companion map package.

Please allow up to two weeks to process your

request.

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