Bmw 335i Convertible 2007 User Manual download pdf (Page 238)

Giving and receiving assistance

236

Giving and receiving assistance

Emergency call*

Conditions for an emergency call:

> Equipment version with full preparation

package mobile phone. This equipment

makes it possible to initiate an emergency

call even if no mobile phone is paired with

the vehicle.

> BMW Assist is activated. Activating

BMW Assist, refer to page 206.

> Radio readiness is on.

> The BMW Assist system is logged on to a

mobile phone network.

> The emergency calling system is operable.

Once your service contract for BMW Assist

expires, the BMW Assist system can be deacti-

vated by a BMW center without you having to

visit a workshop. Once the BMW Assist system

has been deactivated, emergency calls are not

possible. The BMW Assist system can be reac-

tivated by a BMW center after a new contract

has been signed.

Initiating an Emergency Request call

1. Briefly press the cover flap to open.

2. Press the SOS button for at least

2seconds.

The LED in the button lights up. As soon as the

voice connection to the BMW Assist Response

Center has been established, the LED flashes.

Once the BMW Assist Response Center has

received your Emergency Request, the

BMW Assist Response Center contacts you

and takes further steps to help you. Even if you

are unable to respond, the BMW Assist

Response Center will be able to initiate further

steps to assist you under certain conditions.

If the circumstances allow this, remain in the

vehicle until the connection has been estab-

lished. You will then be able to provide a

detailed description of the situation.

If the current location of your vehicle can be

determined, it will be transmitted to the BMW

Assist Response Center.

If the LED is flashing but the BMW Assist

Response Center cannot be heard over the

hands-free system, it is possible that the

hands-free system is malfunctioning. You may

still be heard by the BMW Assist Response

Center, however.

Under certain conditions, an emergency call is

automatically initiated immediately after a

severe accident. This Automatic Collision Noti-

fication is not affected by the button being

pressed.

For technical reasons, the emergency

calling services cannot be guaranteed for

the most unfavorable conditions.<

Roadside Assistance

The BMW Group's Roadside Assistance ser-

vice is there to assist you around the clock in

the event of a breakdown, including on week-

ends and public holidays.

The phone numbers of the Roadside Assis-

tance in your home country can be found in the

Contact brochure.

In vehicles equipped with BMW Assist, you can

establish contact with the BMW Group's Road-

side Assistance for breakdown assistance

directly via iDrive, refer to page 202.

Online Edition for Part no. 01 41 0 013 670 - © 02/07 BMW AG

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