BMW Z4 Technical Information download pdf (Page 28)

11. If you accept the arbitrator’s decision, BMW

will be bound by the decision, and will com-

ply with the decision within a reasonable

time not to exceed 30 days after we receive

notice of your acceptance of the decision.

12. Please call BBB AUTO LINE at

1 800 955-5100 for further details about the

program.

Special Programs

SOMETIMES BMW OF NORTH AMERICA

OFFERS A SPECIAL ADJUSTMENT PRO-

GRAM TO PAY ALL OR PART OF THE COST

OF CERTAIN REPAIRS BEYOND THE TERMS

OF THE WARRANTY. CHECK WITH YOUR

BMW CENTER TO DETERMINE WHETHER

ANY ADJUSTMENT PROGRAM IS APPLICA-

BLE TO YOUR MOTOR VEHICLE.

BMW Import Processing Centers

As a BMW owner, you will experience BMW qual-

ity first hand. Our dedication to excellence in

design, engineering, and service is among the

best in the world. And we invest heavily every

year in our people and facilities to ensure that our

quality standards are consistently applied from

the factory to the BMW center. Part of that invest-

ment program is devoted to our multi-million-dol-

lar Import Processing Centers staffed by our

highly trained specialists.

At these state-of-the-art facilities, each BMW is

given a thorough inspection after its transatlantic

shipment to the United States. Imperfections in

the mechanical and electrical systems or damage

to the sheet metal, paint, trim or other compo-

nents of the vehicle which may occur during

transportation from the factory to the United

States are normally detected and corrected at

the Import Processing Centers in the United

States. Any defect in material or workmanship

which occurs during the warranty period is cov-

ered under the New Vehicle Limited Warranty.

BMW Roadside Assistance

The BMW Roadside Assistance Program reflects

BMW’s commitment to your complete satisfac-

tion with the BMW ownership experience.

It is available for U.S. version BMWs in all 50

states, Canada, and Puerto Rico 24 hours a day,

365 days a year.

It is a valuable benefit provided to you at no addi-

tional cost. (Subject to certain limitations and

exclusions noted on page 26).

Owner’s Eligibility

You are covered if your vehicle is:

– A new BMW automobile, distributed by BMW

NA, and purchased at an authorized BMW cen-

ter, OR;

– A new BMW automobile, purchased under the

BMW NA European Delivery Plan, OR;

– A new, U.S. version, BMW automobile pur-

chased under the Diplomatic or Military Sales

programs, operated in any of the 50 states,

Canada and Puerto Rico.

Coverage is provided for the vehicle itself,

regardless of the driver. Protection is concurrent

with the New Vehicle Limited Warranty.

Effective 1-1-06, protection is provided for 4

years/unlimited miles. Note: This does not affect

warranty coverage which remains at 4 years/

50,000 miles.

Getting Started

A temporary Roadside Assistance card can be

found inside your vehicle portfolio. It contains the

24-hour toll-free number for Roadside

Assistance.

For your convenience a decal which shows the

same information as the Roadside Assistance

card, has been affixed to the tool kit cover on the

trunk lid.

In a few weeks you will receive a permanent

Roadside Assistance card by mail. Your date of

purchase and vehicle identification number (VIN)

are embossed on the card.

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