BMW M3 convertible Technical Information download pdf (Page 34)

The cost for parts and fuel, when used on-site,

are the responsibility of the owner/driver. The

New Vehicle Limited Warranty does not cover any

of the above on-site services.

Lock-Out

Your BMW is equipped with an advanced entry

system, which cannot be bypassed by traditional

locksmith methods without significant damage to

your vehicle. BMW encourages you to always

carry your spare wallet key separately from your

other keys. However, in the event that you find

yourself locked out, a simple telephone call to

Roadside Assistance will help you get back on

the road. A representative will help you find

transportation or arrange towing service to the

nearest BMW center. Related towing costs will be

compensated up to $100.00 per incident. You, or

the person driving your vehicle, are responsible

for any expenses related to replacement keys.

Towing Service

In the event of a mechanical breakdown normally

covered under the New Vehicle Limited Warranty,

your vehicle will be transported (at no cost) to the

nearest authorized BMW center. Your vehicle is

also covered in the event of an accident or

collision.

If a breakdown occurs after normal business

hours, your vehicle will be transported to a secure

location and transported to the nearest

authorized BMW center on the next business

day.

If you request that the vehicle be taken to a

location other than the nearest authorized BMW

center, any additional expense will be your

responsibility.

However, you may request (at no cost) to be

taken to a different BMW center as long as it is

within 50 additional miles of the “nearest” BMW

center.

Towing requests for vehicles disabled because of

casualty, fire, act of God, or violation of law

(federal, state or local) are provided at the

expense of the owner/driver.

If it is necessary for you to have your vehicle

towed through your own arrangements, you

must contact BMW Roadside Assistance for

prior authorization and instructions on claim

procedures. All claims must be submitted within

sixty (60) days of the disablement or occurrence,

accompanied by the original receipts. Claims

received after that time period may be

dishonored and are subject to the full discretion

of BMW Roadside Assistance. If BMW Roadside

Assistance is not contacted for “prior”

authorization, the maximum coverage for towing

is $100.00.

Sign-and-Drive

Typically, if you are within the terms of your

warranty, the services you receive under the

BMW Roadside Assistance program will not

require payment. In most cases, you will simply

sign a receipt from the provider of services.

Trip Interruption Benefits

Trip interruption benefits are provided for

mechanical breakdowns as follows:

䉯 Breakdowns that are warranty related, and;

䉯 Must occur in excess of 100 miles from the

driver’s residence, and;

䉯 Repairs cannot be completed during normal

business hours on the same day of

breakdown.

Reimbursements will be made for meals, lodging,

car rentals, and alternate transportation to bring

the driver and the BMW automobile together

after the vehicle has been repaired by an

authorized BMW center. Original receipts must

accompany all reimbursement requests.

Trip interruption coverage is limited to $1,000.00

per incident, for a maximum of five days per

incident.

Always contact BMW Roadside Assistance for

trip interruption benefits. They will assist in

making all the necessary arrangements.

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